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FAQ


What is PayPal?

PayPal enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and uses the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.


I live outside of Australia, can I still purchase products from you?

Yes, although you must contact Mystic Spirits after making your purchase to arrange a shipping quote. When the shipping fee has been paid, all goods will be posted.


Do I contact Mystic Spirits if I live outside of Australia and only wish to purchase an Email Reading?

No, you will receive your email reading directly to your in box approimately 48 hrs after your payment has been processed.


Can you help me find a product?

Yes, just send Mystic Spirits some information on what you are looking for via our "Contact Us" page and we will do our best to find if for you.


A product im wishing to buy is out of stock, can you let me know when it will be back in stock?

Yes, just send Mystic Spirits the product you wish to buy via the "Contact Us" page and we will let you know via email as soon as it is available.


I wish to pay by direct deposit, what are your bank details?

Mystic Spirit's bank details can be found on your invoice that you see on the screen after you buy your goods. A copy of the invoice will also be emailed to you.


I have paid by direct deposit, now what do I do?

Send Mystic Spirits your name and receipt number for the transaction either by using the "Contact Us" page or by emailing to accounts@mysticspirits.com.au


Does the free shipping include postal insurance?

Yes, postal insurance is included in the free shipping.


How long before I get my order?

As soon as your payment has been processed, your goods will be posted via Australia Post. Please allow 5 working days to receive your products.


 
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